Chapter 1 – Introduction to Digital Communication Etiquette1.1 Definition of Digital CommunicationDigital communication encompasses all forms of electronic communication methods used to exchange information, ideas, and messages through digital platforms and devices. This includes email correspondence, instant messaging applications, video conferencing tools, social media platforms, collaborative software, and mobile communication apps. In today's interconnected world, digital communication has become the primary means of professional interaction, replacing traditional face-to-face meetings and telephone conversations in many workplace scenarios.The scope of digital communication extends beyond simple text-based messages to include multimedia content such as images, videos, documents, presentations, and interactive elements. Modern workplace communication relies heavily on cloud-based platforms that enable real-time collaboration, file sharing, and seamless integration across multiple devices and operating systems. Understanding the various channels and their appropriate usage is fundamental to effective professional communication in the digital age.
